Don’t worry — this happens often! Here’s how we can help:
We cannot add items to an existing order, since we cannot charge your payment method above what you originally authorized.
- If you forgot something, email us right away at support@candent.caso we can try to pause shipping.
- If your order has already shipped, we can’t make changes.
- If it has not shipped:
- Place a new order for the missing items.
- Select pickup or shipping (we can adjust later if needed).
- Email us both order numbers and ask us to ship them together.
- If you paid for shipping again on the second order, we’ll remove those extra charges before processing payment.
To avoid delays, please double-check your cart before checkout.
Oct 8, 2025
